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Contact information
Eligibility/Pensions
NEI Benefits Office
1-800-523-4702
Life Insurance/Weekly Income
NEI Benefits Office
1-800-CLAIM-11
(1-800-252-4611)
Medical/Dental/Vision
Member Services
NEI Benefits Office
1-800-CLAIM-11
(1-800-252-4611)
Medical Care - PPO Network 
BlueCross BlueShield
1-800-810-BLUE (2583)
Prescriptions - Pharmacy 
Medco Health Solutions, Inc.
1-800-272-7243
Prescriptions - Mail Order
Medco Health Solutions, Inc.
1-800-950-5070
Dental Care - PPO Network (optional) 
The Guardian
(optional PPO network)
1-888-600-9200
(use menu option #2)
Vision Care - Eyeglasses 
EyeMed (formerly Lenscrafters)
1-877-226-1115
Laser/Lasik Surgery 
LasikPlus Vision Center
1-877-634-5273
Mental Health/Substance Abuse 
ValueOptions
1-800-331-4824
Hearing Aid/Ear Care 
National Ear Care
1-800-999-1458
Social Security Disability 
Allsup, Inc.
1-800-383-2495
Annuity and 401(k) 
MassMutual Financial Group
1-800-743-5274
https://wwwrs.massmutual.com/journey/transition.asp
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